Better homes, friendlier communities – together
We know that good homes give people the chance to lead more fulfilling lives. That’s why we’re dedicated to delivering high-quality homes and friendlier communities.
Welcome to all our new residents
We'd like to welcome our new residents from our recent transfers by offering you some useful information on what services we offer and how the transfers affect you.
Read our Tenant Satisfaction Measures results now!
Check out the full results of our Tenant Satisfaction Measures survey and how we're improving our service.
Supporting our residents this winter
Winter usually brings more challenges for our residents so we are detailing how we will support you this year. We have also included information regarding the change in the Winter Fuel Payment and what support we can offer.
Fire safety in high-rise blocks
The safety of our customers is our top priority. Find out how we're working to keep you safe, and how you can help, if you live in one of our high-rise blocks.
Improving social housing
The Social Housing Act aims to give tenants greater power and enable the Regulator of Social Housing to better support tenants living in unsafe homes.
How we're performing
We're committed to listening to your feedback.
Find out how we're performing, based on what you've said about our services, and what we're doing to make improvements.
Money worries?
We know that money worries can be really stressful, so we’ll do everything we can to support you.
This section includes useful information to help you stay on top of your finances.
Make a difference.
We are looking for tenants who are passionate about their community to join our Gateway Membership Team.
You will help shape our future and make sure that tenants' voices are heard.
Get involved!
We want our tenants to help shape our future – that’s why we offer lots of opportunities for you to get involved and influence what we do!
If you're passionate about your community and want to help us deliver better services, we want to hear from you.
Homes for people over 50
We offer a great range of homes specifically for people over the age of 50.
If you’re looking for a safe, secure home that also allows you to maintain your freedom, we can help.
.png){kind=logo}
Our Christmas opening hours
Our office will be closed for a few days during the Christmas and New Year period!
When we are closed you will still be able to report emergencies by phone and request repairs through your online account. For a full list of opening times, please click the link below.