It’s really important to us that all of our tenants have the chance to shape our services and get involved with the local community. Taking that first step can feel a little daunting, so we’ve put together an Involvement Menu so that you can choose the way of engaging with us that suits you best.
With our Involvement Menu, there’s options for everyone – so whether you’re really busy or have plenty of time to spare, and whatever skills you have, the menu has something for you.
It includes an array of ways to work with us, from light bites through to all-you-can-eat options. As well as helping us to improve our services, these also give you the chance to develop new skills that could help you in day-to-day life.
Icon key
Below is an explanation of what the icons for each opportunity represent.
Involvement Menu options
Light Bites
Perfect if you don’t have much time or would struggle to come to meetings regularly. These include one-off involvement opportunities such as Tenant Question Time.
MembershipAs a Watford Community Housing customer you are eligible to become a member. This is how you ensure you are able to vote on any big decisions – and you can vote from home or by proxy if you prefer not to attend meetings in person.
Service scrutiny dayJoin a one-day session where you will look at a single service area in depth to assess how we’re performing and how we can improve.
Tenant Question TimeOrganised by the Gateway Membership Team, which represents residents, these online events allow you to put your questions to a panel of staff.
Community eventsVolunteer at occasional events such as summer fairs and local fun days to support your community and develop skills.
Main meals
Work with us to provide more detailed feedback to help us shape our services. For example, you could undertake neighbourhood inspections or join a community group.
Customer championHelp us shape a service that matters to you – such as equality and diversity, the green agenda or health and safety – by joining discussions and giving us feedback.
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Resident inspectorsUndertake inspections to ensure that cleaning and grounds maintenance standards are met.
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Complaints panelJoin our complaints panel to help resolve individual customers’ complaints so we can understand what went wrong and how to resolve it. Training will be provided.
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Community/residents’ groupCome along to your local residents’ group – or even help to start a new group – so you can improve the area you live in.
All you can eat
Support us with our largest projects, influence key decisions and develop your skills. For example, there are opportunities to join our Board or get involved with our Gateway Membership Team.
Join our BoardOur Board is responsible for the biggest decisions. There are opportunities for you to become involved with Board Committees, as well as the Board itself.
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Gateway Membership TeamApply to join our Gateway Membership Team which represents all our residents. They hold regular meetings to discuss key issues that affect residents and they work closely with staff and our Board.
Takeaway
Opportunities suitable for even our busiest residents, including working with us from the comfort of your home by engaging with us through social media or by email.
Give us feedbackTake part in digital surveys or join online discussions on a specific topic on an occasional ad hoc basis.
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Join a funding panelJoin a panel of staff and tenants to consider online funding bids for community projects.
Join our opportunities programmeRegister to join our exciting programme and we’ll let you know about training or employment opportunities that can help you to improve your skills and reach your potential.
How to get involved
Once you’ve chosen your preferred options you can 'order' from the Involvement Menu by filling out our form below. You'll then be invited to a ‘skills mapping’ session, where we’ll chat with you about how you’re hoping to work with us and how we can make it happen!
You can also read the menu in full here.
To speak to a member of our Community Engagement team about getting involved, please email community@wcht.org.uk.
Submit your menu choices now!
How we use your data
Once you've filled in this form, we'll use your data to process your application. We will then store your data for a limited time to help us with our work. For more information about how we handle your data, please read our Your Privacy Matters booklet.