Your neighbourhood

Giving us feedback

Although we are very proud of the estate services that we provide, there is always room for improvement.


What do you think about your estate services?

When Accuro have completed works in your neighbourhood, eg grass cutting or window cleaning, we will send out a survey so you can give us feedback. 

The survey will be sent out via CX Feedback as either a text or email, depending on your preference. If your contact details are out of date on our system, you can update them using your online account.

You can also fill out our online form and send us feedback at any time here.

Make sure to send us pictures alongside your feedback – positive or negative – so you can show us clearly what needs improving! 

As always, you can send us feedback by using your online account, filling out this form, emailing feedback@wcht.org.uk, or calling 0800 218 2247