Hendon Christian Housing Association is transferring its homes to Watford Community Housing following a consultation with its tenants. This page includes information on the transfer and what it means for customers.
Hendon Christian Housing Association (HCHA) has agreed to transfer its homes to Watford Community Housing. A consultation process was carried out with tenants during August and September 2024, and the transfer will take place on 31 October 2024.
Following the transfer, we will be responsible for maintaining these homes and providing services to the customers living in them.
With housing associations operating in a challenging economic environment and with increased regulatory requirements, the transfer will help to ensure that HCHA customers continue to have well-maintained homes and good-quality services.
This video sets out why the transfer was proposed and what HCHA customers can expect from Watford Community Housing:
For more information, see the press release: Hendon Christian Housing Association consulting tenants on transfer to Watford Community Housing
HCHA wrote to all its customers to inform them of the proposed transfer and invite questions and feedback. The consultation period ran until 16 September 2024. HCHA’s Board gave careful consideration to the feedback given during the consultation and has approved the transfer.
The transfer will take place on 31 October 2024. On that date HCHA will transfer its assets and liabilities (including all of its social housing homes and services) to Watford Community Housing.
If you are an HCHA customer, HCHA remains responsible for maintaining your home and providing your services until 31 October 2024. As your home is currently managed by Christian Action Housing Association, you should continue to contact them as usual with any issues about your home.
From 31 October 2024 onwards, Watford Community Housing will be your new landlord and you should contact us with any enquiries about your home or your tenancy.
We are writing to all HCHA customers with all the information you need about how to pay your rent, access our services and get support with any queries you have.
For more information on the transfer, check out our FAQs below – please click on the questions for more information.