You said, we did – 24/7 rent payment now available over the phone

After recent customer feedback, we’re pleased to announce that our residents are now able to make rent payments over the phone, at any time.

Our dedicated Customer Service and IT teams have implemented an automated pay line so that you can make a payment at whatever time suits you. All you’ll need is a payment card and your 19-digit PAN number.

Don’t know your PAN number? Not to worry, just email us or call Customer Services and we’ll be able to give you your number. 

Email enquiries@wcht.org.uk or call 0800 218 2247.

This new service will make rent payments as convenient and straightforward as possible for our residents, and is part of our ongoing commitment to customer satisfaction.