You said, we did: Thistley House courtyard improved for residents

Back in June, we headed out into our local communities for the Big Door Knock, to listen to residents’ thoughts about their homes and services. As a result of one of these conversations, we are pleased to have completed works to install brand new railings at Thistley House to make the courtyard safer and more enjoyable for residents!

We received feedback during the Big Door Knock that residents felt the area was unsafe for children to play in, as there was only a wooden barrier separating the car park from the paved area closer to the building.

Resident safety is one of our top priorities at Watford Community Housing and the new railings we’ve fitted will now help our tenants feel more secure when using the public courtyard. The railings help separate the courtyard from the car park and have created a safe place for children to play.

Situated on the corner of Hagden Lane and Brightwell Road in Watford, Thistley House was opened in early 2023 as part of the Watford Social Rent Programme – our partnership with Watford Borough Council to provide more homes at the most affordable rent level.

As these improvements show, resident feedback is the best way to help us improve your community and make the changes you want to see! If you want to have your say about an issue in your community before the next Big Door Knock, please contact us at community@wcht.org.uk.