The Big Door Knock 2023

For the last two years we have held our annual Big Door Knock which is an all-staff event in which our teams aim to visit the homes of all our tenants in one day.

This year's Big Door Knock is almost here! We'll once again be going back out into our communities on Thursday 15 June.

Throughout the day our staff will knock on doors to let our tenants know that we're here for them, to let them know what support we can offer or signpost to, and to learn what really matters to them in order to make positive changes to our services. We will also be letting them know all about our new TSMs (tenant satisfaction measures) which are a brilliant way of making sure their voices are heard. 

We will also be hand-delivering a copy of our special Big Door Knock edition of Voice magazine which is filled to the brim with information about how to treat damp and mould, exchanging your home if it is too big for your needs, how we can support you with your money worries and much more. 

We look forward to visiting you on 15 June! 

If you won’t be home during the day but would like a chat with us, please let us know by emailing community@wcht.org.uk and we can arrange a visit on another day at a suitable time for you!