Requesting a copy of your information

You’re entitled to know what information we have about you, what we use it for and who we might share it with.

Over the course of our relationship with you, we’ll deal with aspects of your personal information (your “personal data”). We make sure we do this in line with our obligations under the General Data Protection Regulation (GDPR).

You’re entitled to know what information we have about you, what we use it for and who we might share it with. You can request access to this information by making a “subject access request” in line with your rights under the General Data Protection Regulation.

To make a subject access request please fill in and submit the form below, setting out what you need. We’ll also need proof of identification from you. You'll need to email this to us separately at feedback@wcht.org.uk.

We have 30 days to respond to your request.

We may need to withhold some information, such as information from or about someone else or information that’s confidential to us as an organisation. We’ll let you know if we can’t send this to you, and why, when we provide the rest of your information.

Subject Access Request form

I am the data subject and I confirm that I wish to be provided with the information to which I am entitled under section 7(1) of the Data Protection Act 1998.

Your request must be accompanied by proof of your identity (i.e. a copy of your birth certificate, driving licence or passport). Where these are not available we will require two proofs of residence (i.e. utility bill issued in the last 3 months, bank statement, DWP letter or employer's letter).

I confirm I have emailed proof of my identity to feedback@wcht.org.uk

If you are requesting your own data, you can now skip to the end of the form and click 'submit'.

This section should ONLY be completed when a third party is acting on behalf of the data subject (e.g. family, friend, legal representative or other advocate)

I confirm that I am authorised to make this request on behalf of the data subject and have provided proof of the data subject's identity.

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Other ways to request your information

We recommend you use our form to request your information as it’ll help us deal with your query more quickly, but you don’t have to. If you prefer you can:

write to our Chief Technology Officer at Watford Community Housing, 59 Clarendon Road, WD17 1LA. You can download the form here. You must enclose a copy of your birth certificate, driving licence or passport or, if you don’t have one of these, two photocopied proofs of residence from the last three months, i.e. recent utility bill, bank statement, DWP letter, employer’s letter. Please also give us full details about the information you need, e.g. the departments/teams involved, dates and authors of documents and anything else which may help us locate it.
ask for the form to be sent to you by phoning us on 0800 218 2247.
email us at feedback@wcht.org.uk asking for the form to be sent to you.